FAQs & Resources

General

How do I contact your customer support team?

You can contact our customer support on our contact page, where you have the option to live chat, call us or send us your question via the form.

Do you offer any discounts, promotions, or loyalty programs?

Yes coming in September 2023, we will be offering a referral scheme on certain products. When your friend signs up you receive a month for free.

What is your privacy policy and how is my data protected?

A link to our privacy policy can be found on the bottom navigation bar of our website.

What are the terms and conditions of using your product/service?

A link to our terms and conditions can be found on the bottom navigation bar of our website.

How do I report a bug or technical issue?

In app there is an option to report any issues and provide feedback. You can also contact us via our contact page.