
AI has transformed countless industries—including education. As an EdTech company, we’re excited by the ways AI can support learning, from our AI-powered Study Assistant to automated transcription. Yet, when it comes to the nuanced world of academic note-taking, we believe human expertise remains indispensable - here’s why.

Academic content presents unique challenges that go beyond just transcribing words. Complex discussions, in-depth analysis, and specialized terminology require understanding context, discerning main points from supporting details, and interpreting underlying meanings. These tasks demand a level of comprehension and adaptability that remains difficult for AI alone to achieve.
While AI can efficiently process and summarize information, it often struggles with the complexities of academic discourse. Some common challenges include:
Human note-takers bring a unique blend of skills that AI cannot replicate:

Although we never say never when it comes to AI Notes, we believe the best learning tools combine human expertise with AI. Our platform, Messenger Pigeon offers just that. AI-powered features like transcription and our Abstract tool give students quick, concise summaries and highlight key points. Meanwhile, our human note-takers provide a deeper understanding, capturing nuances, cultural context, and complex ideas that AI may miss. By offering both AI-powered and human-generated study tools, we empower students to learn in the way that best fits their needs.
Interested in learning more about the power of human note-takers? Contact us to learn how our approach can benefit your institution.